Sales Associate - Chico's
About The Position
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results • Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. • Maintains knowledge of current sales and promotions; maintains pricing and visual standards. • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. • Participates in visual directives including monthly store sets and zone maintenance. Customer Experience • Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. • Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. • Reinforces buying decisions at the checkout and achieves add on goals including gift card sales. • Signs up clients for reward program. • Builds and maintains a solid customer following through clienteling and wardrobing. • Knows current product fit and style assortment offerings in store and on line. • Maintains consistent client communication through utilization of customer book. Operational Excellence • Supports replenishment activities that keep the store full and abundant. • Assists with locate fulfillment. • Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. • Assist with boutique cleanliness and organization Teamwork and Growth • Promotes an inclusive, collaborative approach to problem solving. • Seeks personal developmental opportunities and readily solicits feedback. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand.
Requirements
- High School diploma or equivalent
- Must be 18 years of age or older
- Excellent communication skills
- Excellent customer service skills
- Able to learn or adapt to technology provided by the company
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Able to communicate with customers, Associates, and Management
- Regular attendance is essential to this position to ensure adequate coverage to meet company objectives.
- Ability to work a flexible work schedule, including nights, weekends, and holidays is required
Nice To Haves
- Retail or sales experience preferred
Responsibilities
- Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer
- Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
- Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
- Participates in visual directives including monthly store sets and zone maintenance.
- Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
- Ensures prompt resolution of customer concerns.
- Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
- Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
- Signs up clients for reward program.
- Builds and maintains a solid customer following through clienteling and wardrobing.
- Knows current product fit and style assortment offerings in store and on line.
- Maintains consistent client communication through utilization of customer book.
- Supports replenishment activities that keep the store full and abundant.
- Assists with locate fulfillment.
- Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
- Assist with boutique cleanliness and organization
- Promotes an inclusive, collaborative approach to problem solving.
- Seeks personal developmental opportunities and readily solicits feedback.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
