Sales Associate

Carnegie Museums of Pittsburgh•Pittsburgh, PA

19h•Onsite

About The Position

The Daniel G. and Carole L. Kamin Science Center is dedicated to inspiring learning and curiosity by connecting science and technology with everyday life. Its goal is to increase science literacy in the region and motivate young people to seek careers in science and technology. As Pittsburgh’s premier science exploration destination and the region’s most visited museum, it reaches over 500,000 people annually. This Part-Time, union position as a Sales Associate involves performing a variety of tasks related to receiving, checking, displaying, and selling merchandise in The Carnegie Museum Stores. The role requires excellent verbal communication and customer relation skills, and involves a varied schedule including holidays, weekends, and evenings.

Requirements

Excellent verbal communication skills
Excellent customer relation skills
Physical stamina
Mental and emotional stability necessary to deal effectively in a busy retail environment
Ability to work in various locations and conditions
Pennsylvania Child Abuse History Clearance
Pennsylvania State Police Criminal Record Check
FBI Fingerprint Criminal Background Check

Nice To Haves

Previous sales work experience
Computer experience
Knowledge and appreciation of art, natural history and/or science

Responsibilities

Receives, or assists in obtaining from cases and shelves, merchandise selected by customers
Verifies appropriate customer discounts to be given, if any
Enters item control numbers into computer point of sale terminal assuring figures entered are correct
Verifies and receives payment and makes change
Wraps or bags merchandise for customers
Assists customers in making selections
Recommends alternative merchandise if original selection is not available
Communicates to customer origin of item, materials it is made of, how it works, and other pertinent information which may be helpful in completing the sale
Is involved with extensive face-to-face and telephone contact with potential customers
Provides to the customer an appearance of interest and concern in providing good customer service
Familiarizes self with merchandise in ship which is displayed, as well as back stock in order to serve customer needs
Learns about the items for sale in order to communicate intelligently to the customer
Answers telephone and takes messages
Answers customer’s questions about the Museums and gives directions
Familiarizes self with all exhibits and special events in order to better serve customer needs
Reviews previous day’s final sales receipts and checks merchandise on display to verify if additional items need to be restocked
Stocks shelves, counters, display cases, bales, and postcard racks with merchandise
Transports backup stock from shop storage areas
Keeps stock and display area orderly and presentable by cleaning and dusting on a daily basis
Maintains an attractive arrangement of merchandise for sale
Unpacks deliveries of merchandise to be sold
Verifies correct filling of orders
Assures that merchandise is in proper condition on an as needed basis
Makes minor repairs on merchandise
Prices merchandise and shrink wraps items as needed
Assists in daily/weekly and year-end physical inventory
Assists in pulling items from displays that need to be returned for credit
Opens and closes register, prepare cash report for deposit
Displays courtesy and sensitivity in dealing with the public
Projects the image and attitude of The Carnegie Museums