Full Time - Sales Associate - Electrical & Lighting - Day
About The Position
As a Customer Service Associate at Lowe's, the role involves providing top-notch customer service and helping customers with their home improvement challenges. Associates welcome customers, assist them in finding and selecting products, occasionally load merchandise, and ensure all customer needs are met. The position requires interacting with customers, answering questions, and organizing merchandise, with daily responsibilities varying by department. Customer Service Associates can work in various departments such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, based on hiring needs and skillsets. Lowe's supports its associates with opportunities for growth, competitive pay, and flexible schedules.
Requirements
- 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
- 6 Months Experience using common retail technology, such as smart phones and tablets
- Reading, writing, and performing basic arithmetic (addition and subtraction)
- Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
Nice To Haves
- 6 months of Retail and/or customer service experience
- Bi-lingual skills
- Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)
Responsibilities
- Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
- Assist customers with locating and handling merchandise
- Down stock merchandise by looking for empty areas on shelves and replenishing supplies
- Process orders and deliveries accurately so customers receive merchandise as expected and on time
- Cross-functionally train in other areas of the store to help deliver the best customer service
- Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
- Guide customers through shopping or checkout
- Complete other duties as assigned
Benefits
- competitive pay
- flexible schedules
- multiple top-tier health insurance options
- Lowe's tuition assistance program
- company-matching 401(k)
- optional Employee Stock Purchase Program
- 10% Associate Discount
- Track to the Trades program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
