Sales Associate

ACE Cash Express•Albuquerque, NM

23h•Onsite

About The Position

ACE Cash Express is seeking energetic, personable, and sales-oriented individuals to join their team. The role offers hourly pay plus bonus incentives to maximize earning potential. ACE Cash Express values its employees, empowering sales associates to utilize their customer service and sales skills to the fullest, and celebrating their commitment to store operations. The workplace fosters collaboration, teamwork, on-the-job learning, and development. Employees are encouraged to excel in their roles, assist team members, and strengthen relationships with customers, partners, and colleagues. The company invests in its employees, promoting a culture centered on people, service, career advancement, and unity. Sales Associates are expected to have an entrepreneurial spirit, work independently, and take accountability for overall store performance. A key priority is building trust with customers through active listening, effective communication, and empathy, all while providing exceptional service. Sales Associates must understand the diverse range of financial products and services offered by ACE.

Requirements

High school diploma or equivalent is required
Ability to stand for extended periods, as well as sit, walk, reach with hands and arms, stoop, bend, and engage in verbal communication and active listening
Ability to see clearly at both close and distant ranges, with the ability to adjust focus as needed
Ability to occasionally lift and/or move up to 25 lbs
Ability to work 10-12 hours in a confined work area (contingent on state specific labor laws)

Nice To Haves

Two or more years of retail experience
Proficiency in Spanish (welcomed in most of our markets)

Responsibilities

Understanding customers’ unique needs and recommending appropriate ACE products and services
Communicating effectively with customers, empathizing with their challenges, and building trust
Providing exceptional customer service to foster lasting relationships
Handling a wide range of services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services
Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines
Working independently, embracing accountability for overall store performance
Building trust with customers by listening actively, communicating effectively, and empathizing with their challenges
Understanding the diverse range of financial products and services that ACE offers

Benefits

$800 Signing Bonus ($300 payable within 30 days after successful completion of 30 days of employment, $500 payable within 30 days after successful completion of 180 days of employment. Must be in good standing and on active status to receive payment)
Hourly pay plus bonus incentives
Medical coverage
Dental coverage
Vision coverage
Paid time off
Paid holidays
Sundays off
Flexible schedules
Tuition reimbursement
Short-term disability
Long-term disability
Basic life and AD&D for full-time associates
401k plan