Benefits)

NEXCOM•Jacksonville, FL

9h•Onsite

About The Position

As a sales associate, you will be the face of our company, highlighting our brand and image while building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You must be capable of learning about what we sell and articulating our purpose in an educational, insightful, and professional manner. The ideal candidate has a positive and outgoing nature, enjoys serving others, and makes a positive impact on the organization.

Requirements

Basic knowledge of products merchandise.
Strong interpersonal and communication skills.
Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to effectively communicate with customers, peers, and management.
Ability to communicate on the telephone with proper etiquette.
Basic math functions such as addition, subtraction, multiplication, and division.
Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
Ability to work as part of a team and take initiative independent of direct supervision.

Nice To Haves

Retail experience preferred but not required.
High school graduate or equivalent preferred.
Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

Responsibilities

Proactively engage and make a connection with customers.
Asking questions and listening to customer's needs.
Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, and STAR card.
Provide premier customer service.
Cooperate and build positive, inclusive, and respectful relationships, taking accountability for your own actions and outcomes.
Maintaining store appearance.
Cross-selling products and knowing the layout of the store.
Make suggestions to customers on latest trends and current promotions based on customer's individual needs.
Upselling products.
Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge specs.
Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer.
Completing various forms of paperwork, reports, and reconciliation.
Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.
May participate in periodic inventories.
Adherence to assigned work schedule.
Accurate and complete follow through on work assignments.
Other Duties as assigned.