Sales Associate

USA TODAY Co.

19d

About The Position

USA TODAY Co., Inc. is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a sustainable, growth focused media and digital marketing solutions company. Through our trusted brands, including the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations, including our network of local properties, in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom, we provide essential journalism, local content, and digital experiences to audiences and businesses. We deliver high-quality, trusted content with a commitment to balanced, unbiased journalism, where and when consumers want to engage. Our digital marketing solutions brand, LocaliQ, supports small and medium-sized businesses with innovative digital marketing products and solutions. USA TODAY Co. open roles are featured on various external job boards. When applying to a position at USA TODAY Co., you should be completing an application on USA TODAY Co. Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid. To connect with us, visit www.usatodayco.com The Sales Associate role requires a highly personable, intelligent individual with the ability to Partner with account executives to manage post sales activities for a defined set of accounts. As a Sales Associate, you will partner with the Team to provide a broad set of solutions to include: Effectively manages workflow and multiple projects in a timely manner to meet deadlines. Proactively initiates projects as needed to support sales team. Identify customer needs to develop and execute account plans and custom client solutions that differentiate USA TODAY NETWORK from competitors Serves as primary contact with customers for assigned accounts. Responsible for ensuring a smooth hand-off of accounts and campaigns to assigned Client Success Managers once fulfillment and issue resolution is complete Constantly communicates with account executives, sales team, and all internal departments to resolve issues as they pertain to strategy and execution. Lead qualification, case studies and customization of presentations. You may also assist with continuity of support during desk transitions from one sales executive to another. Monitors DMS accounts to ensure AE contact prior to expiration. Actively assists Account Executives and sales team in strategizing, planning, and executing client programs that deliver results. What you need to do to be successful in this role: Work within a team to manage the client relationship and retain and build account revenue You will identify and understand market potential, develop and execute sales strategies across multiple platforms, including digital, mobile, targeted niche publications and the core newspaper Communicate with customers proactively via phone, email and in person Conduct client check-ins, upsell/cross-sell accounts, and address client market share concerns Utilize CRM (Salesforce) effectively and efficiently recording all sales activity Lead qualification, case studies and customization of presentations. You may also assist with continuity of support during desk transitions from one sales executive to another. Monitors DMS accounts to ensure AE contact prior to expiration

Requirements

2 to 3 years’ experience in a high acquisition, consultative organization
Aptitude or acumen for Digital Marketing
Bachelor’s degree preferred, or equivalent practical experience
Passionate solution-seeker
Competitive nature and a winning team spirit
Problem solver who thrives on challenges and can simplify the complex
Excellent communication and presentation skills
Willingness to continuously learn, try new things and adapt to change
Proficient in MS Office Suite including Excel, Word, Power Point and Outlook

Responsibilities

Effectively manages workflow and multiple projects in a timely manner to meet deadlines.
Proactively initiates projects as needed to support sales team.
Identify customer needs to develop and execute account plans and custom client solutions that differentiate USA TODAY NETWORK from competitors
Serves as primary contact with customers for assigned accounts.
Responsible for ensuring a smooth hand-off of accounts and campaigns to assigned Client Success Managers once fulfillment and issue resolution is complete
Constantly communicates with account executives, sales team, and all internal departments to resolve issues as they pertain to strategy and execution.
Lead qualification, case studies and customization of presentations. You may also assist with continuity of support during desk transitions from one sales executive to another. Monitors DMS accounts to ensure AE contact prior to expiration.
Actively assists Account Executives and sales team in strategizing, planning, and executing client programs that deliver results.
Work within a team to manage the client relationship and retain and build account revenue
You will identify and understand market potential, develop and execute sales strategies across multiple platforms, including digital, mobile, targeted niche publications and the core newspaper
Communicate with customers proactively via phone, email and in person
Conduct client check-ins, upsell/cross-sell accounts, and address client market share concerns
Utilize CRM (Salesforce) effectively and efficiently recording all sales activity