Sales Associate - Chesterfield

FGG Spas•Chesterfield, VA

1d•Onsite

About The Position

Hand & Stone Chesterfield is seeking responsible, driven sales professionals with excellent communication skills, a positive attitude, and a winning personality. Candidates should have a demonstrated history of providing exceptional customer service. The primary goal is to ensure each client's visit is memorable and exceptional by forging genuine connections. FGG Spa, LLC, a growth-focused franchisee of Hand & Stone Massage and Facial Spa, operates over 60 locations across 8 states and prioritizes putting people first, offering a supportive work environment. The role involves more than just answering phones, focusing on a stress-free membership model with a competitive base hourly rate and uncapped commission on membership sales. The company offers opportunities for career advancement into spa leadership roles and provides regular sales coaching and training. Hand & Stone has over 500 locations nationwide and offers flexible schedules for various career stages, treating every guest and employee with respect.

Requirements

responsible, driven individual
excellent communication skills
positive attitude
winning personality
demonstrated history of providing exceptional customer service in prior roles

Responsibilities

Meet membership sales goals
Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements
Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
Passionately promote sales, promotions, and events
Uphold spa cleanliness standards
Perform various other duties as assigned