Sales Associate: On-Call

The Culinary Institute of America•Napa, CA

79d•$20

About The Position

The Sales Associate is responsible for providing customers with a unique shopping experience by providing excellent customer service, utilizing effective selling techniques and providing in-depth product knowledge in a specialty retail environment.

Requirements

High School Diploma or equivalent.
Minimum of six (6) months retail or customer service experience.
Exemplary customer service skills.
Excellent communication skills.
Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously.
Ability to work independently and in a team environment and maintain collaborative relationships.
Must display a high level of energy and self-motivation.
Must be available to work nights, weekends and holidays based upon business needs.
Regular work requires a great deal of climbing, standing, lifting, bending and stretching for up to eight (8) hours per day.
Ability to lift and carry up to 50 pounds.

Nice To Haves

Experience with POS systems.
Prior experience selling cookware, dinnerware, cutlery, kitchen electrics and bakeware products.

Responsibilities

Greets and welcomes customers to the store with enthusiasm.
Determines and understands customers' needs by asking open ended questions.
Explains the features and benefits, addressing individual customer needs.
Suggests additional items utilizing sales skills to build multiple sales.
Rings items on the POS/Cash Register and bags merchandise appropriately to avoid damage when necessary.
Thanks all customers for their patronage and visiting the campus.
Follows through on customer requests as taken.
Regularly provides feedback to store managers on customer reaction to store and merchandise.
Maintains the order and cleanliness of the store.
Assists in stocking and re-stocking of merchandise throughout the store on a daily basis, including trips to the storage cages located in the tunnel.
Assists in the Shipping/Receiving Department with packing of Shippers, and receiving of Merchandise and other areas as needed.
Any and all other duties as assigned.