Sales Associate

Petco•Temecula, CA

1d•Onsite

About The Position

Petco is looking for a Sales Associate to help pets live their best lives. The company prides itself on being a destination for pets and pet parents, fostering an environment where employees can make a real difference, build exciting careers, and nurture their wellbeing. Petco's core values emphasize putting pets first, fostering fun, and committing as one team. The company has been serving pets for over 60 years, with over 29,000 employees across more than 1,500 stores, 250+ Vetco Total Care hospitals, and distribution centers. They also founded Petco Love, which supports animal welfare groups and has helped find homes for approximately 7 million animals. As a Sales Associate, you will be at the heart of the Pet Care Center experience, assisting pet parents in finding the right products and solutions for their pets. You will be responsible for creating a welcoming, safe, and engaging environment for all customers and their pets. This role is ideal for individuals who enjoy helping others, learning about pet care, and thrive in a fast-paced, purpose-driven retail setting.

Requirements

Passion for animals and interest in pet care.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Basic math skills and comfort handling cash and transactions.
Strong attention to detail and reliability.

Nice To Haves

Previous retail or customer service experience preferred but not required.

Responsibilities

Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
Share accurate product and pet care information to help customers make informed choices.
Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
Greet customers and deliver friendly, helpful, and solution-focused service.
Create positive shopping experiences that build trust and customer loyalty.
Support teammates through collaboration and teamwork.
Help maintain an organized, visually appealing sales floor.
Assist customers in selecting products and services that meet their pets’ needs.
Process sales, returns, and exchanges accurately and efficiently.
Stock shelves, replenish merchandise, and support inventory integrity.
Assist with store recovery, merchandising, and promotional set-ups.
Follow all company policies, procedures, and safety standards.
Support additional tasks and responsibilities as assigned.
Deliver consistent, courteous, and knowledgeable service.
Educate customers on products, services, and promotions.
Support store sales and service goals.
Maintain store cleanliness, organization, and presentation standards.
Assist with inventory replenishment and stock accuracy.
Support daily operational routines and task execution.