Sales Associate - Greenbrier Ave Men's

The Greenbrier Hotel
1d$13

About The Position

The Greenbrier Sales Associates are responsible for providing excellent guest service and meeting monthly sales goals.

Requirements

  • At least 6-12 months sales experience required
  • High School Diploma or equivalent
  • Ability to read, write and follow instructions
  • Ability to effectively communicate with guests, team members and management
  • Ability to communicate in a friendly, positive and professional manner
  • Ability to communicate on the telephone using The Greenbrier telephone standards
  • Must be a good Listener
  • Ability to use and understand The Greenbrier Point of Sale Retail system
  • Basic computer skills
  • Basic math functions such as addition, subtraction, multiplication and division.
  • Ability to use a calculator and calculate percentages
  • Standing for 8 hours
  • Constant moving, talking, listening, hearing, reaching, lifting at least 30 pounds, kneeling, climbing ladders
  • Must be able to work independently with little or no supervision
  • The ability to communicate and take direction from Retail assistant managers, Retail managers and Directors.

Responsibilities

  • Acknowledge guests in a friendly and helpful manner within 30 seconds of their entry into the shop always with a smile
  • Be able to anticipate guest needs
  • Convey enthusiasm and a genuine sense of interest in the guest
  • Achieve hourly and monthly sales goals
  • Maintain a professional attitude with sincere desire to please our guests
  • Be able to work one on one with our guests
  • Become an expert about the merchandise offered in the shop to build credibility and increase sales.
  • Be able to work in a fast\-paced environment and multi\-task while being attentive to guests
  • Build rapport with guests and identify their needs by listening and asking open\-ended questions
  • Suggest items that meet the guest’s needs and explain the features and benefits of the item offered
  • Be able to keep the shop attractively merchandised and well stocked
  • Maintain good housekeeping standards in shop and storage area
  • Be able to follow the Greenbrier Retail Business professional dress code
  • Be able to operate a Point of Sale system and handle cash, room charges and credit cards
  • Work well as a part of a team
  • Take initiative without supervision
  • Must be detail oriented and have good organizational skills
  • Must have a passion to sell and work in the service industry
  • Be able to adapt to change and perform other duties as needed
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