Sales Associate

Hybrid Promtions LLCOceanside, CA
$17 - $18Onsite

About The Position

Brixton is seeking a confident, enthusiastic Sales Associate who is passionate about creating customer loyalty, delivering an exceptional brand experience, and building lasting relationships both for Brixton and within the store. As a Sales Associate, you are the voice of the brand - engaging customers through authentic conversations and showcasing our original, innovative products. You’ll be a valued member of a team that celebrates individuality and encourages authenticity. This is a part-time, non-exempt role based out of Oceanside, California.

Requirements

  • High school diploma or general education degree (GED) preferred.
  • Must be at least 18 years of age.
  • Preferably have previous retail and/or customer service experience.
  • Ability and flexibility to work nights, weekends, store openings & closings, and holidays due to store needs.
  • Energetic, positive and passionate about Brixton.
  • Strong communication and time management skills.
  • Proven ability to provide a superior customer experience and drive customer loyalty.

Responsibilities

  • Consistently maintains 100% customer focus, delivering exceptional service with every interaction.
  • Brings an optimistic presence to the team, fostering collaboration while building strong customer relationships that drive loyalty.
  • Creates an inviting and inspiring store experience by modeling great customer service behavior and delivering personalized support.
  • Contributes to a sense of pride and loyalty in the store through a positive attitude and commitment to brand values.
  • Drives results by staying aware of and accountable to both individual and store goals.
  • Ensures products are well-stocked, organized, and presented in an appealing and accessible way for customers.
  • Maintains a clean, well-recovered, and customer-ready sales floor and back-of-house, in line with brand standards.
  • Thrives in a fast-paced retail environment by offering creative solutions and tailored inspiration to meet customer needs.
  • Demonstrates strong product knowledge, staying up to date on merchandise, promotions, and store policies to confidently answer customer questions.
  • Provides thoughtful recommendations based on each customer’s preferences, needs, and style.
  • Cultivates a warm and inviting atmosphere that reflects the store’s vision through authentic, approachable customer interactions.
  • Operates the register with accuracy, including handling cash, processing credit cards, and supporting opening/closing procedures as needed.
  • Assists with merchandise upkeep by straightening, restocking, dusting, and maintaining display areas, while contributing to visual merchandising and in-store displays.
  • Locates requested items quickly and efficiently to enhance the customer shopping experience.
  • Handles returns, exchanges, and refunds professionally, with a focus on timeliness and customer service.
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