Sales Associate

ITSUGAR LLCHonolulu, HI
3dOnsite

About The Position

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar. There are three major things that differentiate IT’SUGAR from other candy retailers. First is our product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. The third is the people – passionate, optimistic, and energetic. IT’SUGAR is looking for a fun and dynamic Retail Sales Associate to join our team. As a Retail Sales Associate, you will be the premier “SUGARTAINER” in charge of delivering a SWEET customer experience while promoting our brand. The Retail Sales Associate oversees setting up a great store experience for all customers by providing quality service and ensuring the store is visually up to standard.

Requirements

  • Must be 18 years of age or older.
  • No retail experience required!
  • Optimistic, outgoing and enthusiastic personality!
  • Willing to work a flexible schedule of days, evenings, weekends, and holidays.
  • Ability and willingness to use a POS/register and operate office equipment.
  • Able to walk and stand for long periods of time use hands to handle or feel; reach with hands and arms and talk or hear.
  • Able to independently lift/move up to 25lbs. Able to lift/move up to 50 lbs with assistance.

Responsibilities

  • Deliver Exceptional Customer Service:
  • Follow our customer engagement model IT’SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer.
  • Assist customers with requests and inquiries.
  • Ensure the sales floor is clean and organized while maintaining store visual standards.
  • Operate POS/ register to properly cash out all customers.
  • Maximize Store Operations:
  • Merchandise displays to visual guidelines.
  • Assist in the set-up of special events and promotions.
  • Understand all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
  • Operational Responsibilities include, but are not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.
  • Represent our Core Values:
  • Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.
  • Display enthusiasm and cheerfulness while working collaboratively in a team environment.
  • Achieve Sales Goals:
  • Follows through on customer’s requests for specific items and suggests additional products.
  • Use selling skills by explaining benefits, features, prices, quality, value, and other product information.

Benefits

  • Flexible scheduling
  • Career growth opportunities
  • Training and Development
  • 30% Employee Discount
  • Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
  • 401k with company match beginning the 1st of the month after 60 days of employment.
  • Employee Assistance Program
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