Sales Associate

Petco • Irondequoit, NY

1d • Onsite

About The Position

As a Sales Associate at Petco, you will be a central part of the Pet Care Center experience, assisting pet parents in finding suitable products and solutions for their pets. This role involves creating a welcoming, safe, and engaging environment for all customers and pets. Petco, with over 60 years of experience, is dedicated to improving the lives of pets and people, fostering fun, and promoting teamwork. The company is comprised of over 29,000 team members across more than 1,500 stores, 250+ Vetco Total Care hospitals, preventive care clinics, and distribution centers. Petco Love, founded in 1999, supports animal welfare groups and has facilitated homes for approximately 7 million animals. This position is ideal for individuals who enjoy helping others, learning about pet care, and thriving in a fast-paced, purpose-driven retail setting.

Requirements

• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Nice To Haves

• Previous retail or customer service experience

Responsibilities

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.
• Support store sales and service goals.
• Support daily operational routines and task execution.

Benefits

• Purpose-driven work that makes a difference for pets and people.
• A welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• A fun, fast-paced role where no two days are the same.
• Health and financial benefits.
• 401K.
• Incentives.
• PTO.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees