Sales Associate

PrePass•Phoenix, AZ

36d

About The Position

We are seeking an ambitious and motivated Sales Associate to join our Inside Sales team. In this role, you will engage directly with prospective customers through both inbound and outbound calls to deliver an exceptional customer experience. You will gather information, conduct research, and address customer inquiries while building your knowledge of PrePass products and services. Comprehensive training and ongoing development will support your success and long-term growth in this role.

Requirements

Bachelor’s degree preferred but not required.
3–4 years of experience in phone-based sales roles.
At least 1 year of experience in a quota-carrying sales position.
Bilingual in Spanish and English preferred but not required.
Strong communication and interpersonal skills with an engaging phone presence.
Ability to manage objections, articulate value propositions, and build rapport with prospects.
Familiarity with CRM systems.
Proficiency in Microsoft Word, Excel, PowerPoint, Teams, and Outlook.
Strong commitment to providing outstanding customer service.
Ability to work effectively in a fast-paced, dynamic environment.

Nice To Haves

Bilingual in Spanish and English preferred but not required.
Bachelor’s degree preferred but not required.

Responsibilities

Engage prospective customers through inbound and outbound phone calls, delivering a high-quality customer experience.
Build rapport with prospects, identify customer needs, and communicate the value of PrePass services.
Address customer questions and provide clear, accurate information about products and services.
Collect and verify customer information to support sales activities and account setup.
Conduct research to better understand customer needs and provide informed responses.
Manage and resolve customer inquiries in a timely and professional manner.
Document customer interactions and maintain accurate, up-to-date customer profiles in CRM systems.
Prepare standard reports related to customer engagement and sales activity.
Track and update sales progress and related account information.
Participate in team meetings, training sessions, and knowledge-sharing initiatives.
Continuously develop product knowledge and sales skills through training and feedback.
Contribute to a collaborative team environment focused on achieving sales goals.

Benefits

Robust benefit package that includes medical, dental, and vision that start on date of hire.
Paid Time Off, to include vacation, sick, holidays, and floating holidays.
401(k) plan with employer match.
Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
Tuition Reimbursement Program.
Voluntary benefits, to include but not limited to Legal and Pet Discounts.
Employee Assistance Program (available at no cost to you).
Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees.
Community Give-Back initiatives.
Culture that focuses on employee development initiatives.