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As a Sales Solutions Generalist at Petco, you will play a crucial role in providing an exceptional experience for our customers by assisting them in finding and purchasing animals, supplies, and services. Your primary responsibility will be to engage with guests, understanding their needs and the needs of their pets, and providing tailored solutions. This involves not only direct sales but also connecting customers with specialists when necessary. You will be responsible for operating the cash register, ensuring that merchandise is well-stocked, accurately priced, and presented in an appealing manner. Your passion for animal welfare and health will be essential in creating a welcoming environment for both pets and their owners. In this position, you will be expected to demonstrate a high level of interest in the welfare and proper handling of all animals. You will engage with guests using your acquired skills and training to ensure they have a great experience. This includes processing transactions efficiently and effectively, generating future business through a deep understanding of customer needs, and supporting the Pet Care Center in achieving its sales goals. You will also be responsible for maintaining operational guidelines and promoting a positive culture of teamwork and collaboration within the store. Your role will require you to complete training programs to maintain a high level of expertise in your position. You will be empowered to contribute to a safe environment by adhering to safety protocols and procedures. As you grow in your role, you will have opportunities to participate in developmental programs that support your career advancement within Petco. This position is ideal for individuals who are passionate about animal care and are looking to make a meaningful impact in the lives of pets and their owners.
