Sales Associate

Ace Hardware • Billings, MT

76d

About The Position

The Plumbing Specialist Salesperson at Ace Hardware combines expertise in plumbing with a passion for sales to provide exceptional customer service and drive business growth. This role involves assisting customers with plumbing product selection, offering expert advice, and ensuring a high level of satisfaction throughout the sales process. The ideal candidate will have a strong background in plumbing, excellent communication skills, and a proven track record in sales.

Requirements

• Preferred proven experience in plumbing or a related field, with a strong understanding of plumbing systems and components.
• Prior sales experience, particularly in a retail or hardware setting, is highly desirable.
• Must be available to work weekends.
• Excellent communication and interpersonal skills.
• Strong sales skills with a customer-focused approach.
• In-depth knowledge of plumbing products and industry trends.
• Ability to troubleshoot plumbing-related issues and provide solutions.
• Proficiency in using point-of-sale systems and basic computer applications.

Responsibilities

• Engage with customers to understand their plumbing needs and provide tailored recommendations on products and solutions.
• Demonstrate in-depth knowledge of plumbing products, including pipes, fixtures, fittings, water heaters, and other related items.
• Drive sales by effectively presenting and upselling plumbing products, addressing customer inquiries, and converting leads into purchases.
• Provide expert advice and troubleshooting support to customers, helping them make informed decisions and resolve any issues they may encounter.
• Monitor stock levels, manage product displays, and ensure that the store is well-stocked with popular and high demand plumbing items.
• Assist in training new sales associates on plumbing products and sales techniques, contributing to a knowledgeable and effective team.
• Follow up with customers post-purchase to ensure satisfaction, address any concerns, and build long-term relationships.

Benefits

• Competitive salary with incentive pay.
• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Employee discounts on products.

What This Job Offers

• Job Type: Part-time
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Number of Employees: 5,001-10,000 employees