Sales Associate

PetCoIrondequoit, NY
414d$31,200 - $45,760

About The Position

The Sales Associate at Petco is responsible for providing exceptional guest experiences while ensuring the health and well-being of live animals in the store. This role involves assisting customers with product selection, performing cashier duties, and maintaining store standards. The Sales Associate plays a crucial part in achieving sales goals and promoting a welcoming environment for both pets and pet parents.

Requirements

  • Strong interest in animal welfare and health.
  • Excellent customer service skills and ability to communicate effectively.
  • Basic knowledge of pet nutrition and products.
  • Ability to perform cashiering duties and manage cash transactions.
  • Physical ability to lift up to 50 lbs and pull 2000 lbs with equipment.
  • Attention to detail in stocking and pricing merchandise.

Nice To Haves

  • Experience in retail or customer service environments.
  • Knowledge of pet care products and services.
  • Familiarity with point-of-sale systems.

Responsibilities

  • Provide optimal guest experience services.
  • Assist guests in the proper selection of merchandise according to their needs.
  • Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
  • Perform cashiering duties and manage point-of-sale transactions.
  • Ensure merchandise is properly stocked and priced.
  • Adhere to established operational guidelines and store policies.
  • Evaluate guest inquiries and refer to the Guest Experience Leader as needed.
  • Perform hourly animal health checks and maintain wellness cards.
  • Interact professionally with all contacts, emphasizing company interests.
  • Provide prompt and courteous service to all guests, employing suggestive selling techniques.
  • Ensure an exceptional guest experience for all Omni-channel initiatives.
  • Assist in stocking and facing merchandise according to established standards.
  • Complete cash register transactions and assist with guest carry-out service.
  • Adhere to loss prevention policies and assist in inventory management.
  • Maintain a clean and professional store environment through routine housekeeping tasks.
  • Assist store leadership in opening/closing the store and completing required paperwork.

Benefits

  • Health insurance coverage
  • 401K retirement savings plan
  • Paid time off (PTO)
  • Employee discounts on products and services
  • Incentives based on performance

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

Education Level

No Education Listed

Number of Employees

10,001+ employees

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