Sales Associate

PetCo • Irondequoit, NY

414d • $31,200 - $45,760

About The Position

The Sales Associate at Petco is responsible for providing exceptional guest experiences while ensuring the health and well-being of live animals in the store. This role involves assisting customers with product selection, performing cashier duties, and maintaining store standards. The Sales Associate plays a crucial part in achieving sales goals and promoting a welcoming environment for both pets and pet parents.

Requirements

• Strong interest in animal welfare and health.
• Excellent customer service skills and ability to communicate effectively.
• Basic knowledge of pet nutrition and products.
• Ability to perform cashiering duties and manage cash transactions.
• Physical ability to lift up to 50 lbs and pull 2000 lbs with equipment.
• Attention to detail in stocking and pricing merchandise.

Nice To Haves

• Experience in retail or customer service environments.
• Knowledge of pet care products and services.
• Familiarity with point-of-sale systems.

Responsibilities

• Provide optimal guest experience services.
• Assist guests in the proper selection of merchandise according to their needs.
• Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
• Perform cashiering duties and manage point-of-sale transactions.
• Ensure merchandise is properly stocked and priced.
• Adhere to established operational guidelines and store policies.
• Evaluate guest inquiries and refer to the Guest Experience Leader as needed.
• Perform hourly animal health checks and maintain wellness cards.
• Interact professionally with all contacts, emphasizing company interests.
• Provide prompt and courteous service to all guests, employing suggestive selling techniques.
• Ensure an exceptional guest experience for all Omni-channel initiatives.
• Assist in stocking and facing merchandise according to established standards.
• Complete cash register transactions and assist with guest carry-out service.
• Adhere to loss prevention policies and assist in inventory management.
• Maintain a clean and professional store environment through routine housekeeping tasks.
• Assist store leadership in opening/closing the store and completing required paperwork.

Benefits

• Health insurance coverage
• 401K retirement savings plan
• Paid time off (PTO)
• Employee discounts on products and services
• Incentives based on performance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees