Sales Associate

Pacific Sunwear Of California • Raleigh, NC

416d

About The Position

The position at Pacsun focuses on delivering an engaging and authentic customer experience while promoting the brand's values and products. The role emphasizes customer-centric service, compliance with company policies, and participation in sales and operational goals. Associates are expected to reflect the Pacsun brand through their passion for fashion and trends, contributing to a positive work environment.

Requirements

• Passion for product, brands, fashion, and trends.
• High School Diploma or equivalent preferred.
• Effective written, verbal, and presentation skills.
• Strong communication skills.
• Excellent time management skills.
• Proficient in math and possesses strong computer skills.

Responsibilities

• Delivers an engaging, positive, and authentic customer experience with all customers.
• Focuses on full-price selling while maintaining awareness of product value and promotions.
• Handles customer situations in compliance with policy and procedures, attempting to 'solve for yes' and partnering with leadership for escalated issues.
• Completes all assigned tasks in a timely and efficient manner.
• Executes all visual directives and maintains visual standards set by the company and management team.
• Supports high standards of organization and cleanliness, promoting a safe working and shopping environment.
• Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide, and Safety Program.
• Complies with all Loss Prevention policies and communicates violations to the leadership team or via the Silent Witness Hotline.
• Shares feedback from customers with the leadership team to improve the overall customer experience.
• Actively participates in all company and store contests and events.
• Stays current on all financial goals and priorities.
• Supports the leadership team in achieving all sales and operational goals.
• Supports and executes all digital sales strategies including ship from store and BOPIS within the store.

Benefits

• Flexible work schedule with the ability to work weekends, nights, and peak holiday periods.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: High school or GED