Sales Associate - Wilmington

Hand & Stone - 4397 Kirkwood HWY - Wilmington, DEDE
102d

About The Position

Hand & Stone Wilmington- Kirkwood located at 4397 Kirkwood Hwy, Wilmington, DE 19808 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, positive attitude, and winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members. Our Sales Associates play a crucial part in achieving this goal. By forging genuine connections with our clients, co-workers, and communities, Sales Associates ensure that each service is memorable and exceptional. What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader.

Requirements

  • Excellent communication skills
  • Positive attitude and winning personality
  • Demonstrated history of providing exceptional customer service

Nice To Haves

  • Experience in sales or customer service roles
  • Ability to work flexible schedules including weekends, daytime, evening, and holidays

Responsibilities

  • Meet membership sales goals
  • Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis, including Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
  • Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements
  • Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
  • Passionately promote sales, promotions, and events
  • Uphold spa cleanliness standards
  • Perform various other duties as assigned

Benefits

  • Supplemental Insurance
  • Life Insurance
  • Employer Contributions to Medical Insurance
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
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