Sales Associate @ Volkswagen

Balise Motor Sales • West Warwick, RI

87d

About The Position

The Automotive Sales Consultant position at Volkswagen West Warwick is focused on delivering an unforgettable first impression for customers. The role does not require prior automotive sales experience, as the company values individuality and personal expression. The Sales Associate is responsible for providing an exceptional customer purchasing experience, ensuring customers receive all necessary information and presenting brand-specific knowledge on new and pre-owned vehicles. The position involves utilizing a CRM system for timely follow-ups and maintaining strong relationships with both sold and prospective customers.

Requirements

• Effective communication skills.
• Ability to present information clearly and professionally.
• Time management skills to manage one's own time effectively.
• Efficient typing skills for accurate data entry.
• Basic math calculation skills.
• Basic computer skills.
• A current valid driver’s license and insurability rating.

Responsibilities

• Greet customers in a prompt, friendly and professional manner.
• Gather customer contact & interest information from new customers and accurately enter it in the CRM.
• Maintain rapport with previous and potential customers by suggesting trade-ins, responding to inquiries, recommending sales campaigns and promotions, and following up on all leads.
• Deliver professional product presentations by demonstrating knowledge of vehicle characteristics, capabilities, features, warranties, and services.
• Continuously build knowledge of new and updated product information.
• Offer and accompany customers on demonstration rides.
• Schedule and maintain your own calendar for customer appointments and follow-ups.
• Attend and actively participate in daily sales/training meetings.
• Maintain appearance and cleanliness of inventory on display lots and showrooms.
• Qualify buyers by understanding their requirements and interests.
• Close sales by overcoming objections, negotiating price, completing sales contracts, explaining provisions, and collecting payment.
• Enhance dealership reputation by accepting ownership for accomplishing new and different requests.

Benefits

• Health, dental, life and disability insurance.
• 401(k) with company match.
• Flexible spending accounts.
• Paid Time-Off.
• Employee discounts on service, parts, and vehicles.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 1,001-5,000 employees