Sales Associate - Urology - Charlotte, NC

Myriad Genetics•Salt Lake City, UT

10h

About The Position

Myriad Urology is looking for a sales and account management professional who is passionate about improving patients' lives. As an Associate Sales Representative (ASR) - Urology, you will report to the Urology Area Manager. The ASR will act as the primary point of contact between your assigned area, customer service, and our strategic accounts, such as but not limited to Urologists and Interventional Radiologists. The ASR is involved in implementation, projects around optimization, and retention of key accounts to ensure our customers' positive experience and success. As an ASR, you will also act as a partner to educate and advocate for customers within the organization to drive new functionality and process improvement. They will have a deep understanding of our accounts' needs and challenges and work with internal stakeholders to pre-empt any issues.

Requirements

BS/BA degree required ideally in a related field of study
2+ years of experience in a sales or sales support position preferred.
Excellent verbal and written communication skills.
Proven ability to manage ever-increasing responsibility and sustain growth.
Effective at overcoming obstacles and challenges utilizing problem solving skills.
Strong knowledge and understanding of coverage and reimbursement issues.
Working knowledge and application of HIPPAA laws, privacy, and ethics surrounding patient privacy and information.
Demonstrated values and ethics that support Myriad’s mission, goals, and professional code of conduct.
Ability to use discretion and professionalism as it relates to handling patient and physician information and documentation.
Track record of demonstrating integrity, even when inconvenient
Must be flexible, innovative, and self-motivated.
Proficient in Excel, PowerPoint and Word and CRM, preferably Salesforce.
Ability to travel and do overnights as needed.
Valid driver’s license and driving record that meets safe and satisfactory criteria per Myriad’s motor vehicle driving record policy.

Nice To Haves

Healthcare industry is a plus

Responsibilities

Collaborate with all AEs in the region to mitigate customer service issues (60% -70% of the job).
Communicate to physicians and staff on the value of the entire prostate cancer suite of tests and interpretation
Drive pull-through of Myriad portfolio of Urology testing
Providing In-Service training to office staff
Work closely with Customers and Myriad sales colleagues and support personnel to provide the highest level of customer support and satisfaction
Train clinical staff on protocols, pathways and any workflow processes as determined by customer for field sales colleagues
Regularly manage test cancellations, order issues and delays in test ordering
Evaluate customer sites and analyze real-time current state testing and test ordering effectiveness
Working with local pathology and phlebotomy providers to streamline specimen acquisition
Scheduling local talks and arranging peer to peer programs to groups that want to learn more
Must meet expense budget and administrative requirements
Utilize Territory Planning Tools for strategy and planning including target accounts, frequency of calls, etc.
Must update Salesforce (CRM) to track targeting, frequency, messaging and strategic/tactical information
Attend regional meetings and Urology conferences as planned