Sales Associate, Trauma - North Houston - Johnson & Johnson MedTech, Orthopaedics

Johnson & Johnson Innovative Medicine•Houston, TX

1d•Onsite

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world, offering solutions in joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine. DePuy Synthes Trauma specifically offers a comprehensive portfolio of trauma care solutions for the treatment of simple to complex trauma injuries using traditional and minimally invasive techniques. The Sales Associate position involves providing clinical and customer support in hospitals and procedures, ensuring high-level customer service, sales logistics, technical expertise, and product knowledge. Sales Associates also support sales objectives, cover cases, and manage surgeon and account relationships within a geographic territory, potentially offering the full breadth of portfolio, services, and solutions for assigned accounts.

Requirements

Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience
Minimum of 4 years of professional and/or related experience
Recently transitioned from Active Military Duty
The ability to work in a lab/operating room environment.
A valid driver's license issued in the United States.
The ability to travel which may include weekend and/or overnight travel.
Residence in or willingness to relocate to the posted territory.
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills.
Efficient, organized, self-motivated, positive and pro-active.
Account Management
Business Behavior
Collaborating
Commission Accounting
Cultural Competence
Customer Centricity
Execution Focus
Goal Attainment
Healthcare Trends
Market Knowledge
Market Research
Relationship Building
Sales
Sales Presentations
Sales Promotions
Solutions Selling
Sustainable Procurement
Vendor Selection

Nice To Haves

Strong technical product knowledge of surgical instruments, procedures, protocols and solutions

Responsibilities

Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
Assist in the attainment of established sales goals including market share objectives in prescribed territory.
Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
Guide and assist surgeons in the operating room through their clinical and product knowledge.
Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation.
Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels.
Prepare sales reports and documents as required.
Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
Ensure all promotional materials are maintained in a presentable manner.
Ensure DePuy Synthes Services and offering meet highest quality standards.
Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
Differentiate DPS’s products versus competition by providing the customer unique insights.