Sales Associate, Trauma (North Los Angeles, CA) - Johnson & Johnson MedTech, Orthopaedics (1 of 2)

Johnson & Johnson Innovative Medicine•Los Angeles, CA

1d•Onsite

About The Position

Johnson & Johnson is seeking a Sales Associate for their MedTech, Orthopaedics division, specifically within the Trauma segment, to be based in the North Los Angeles, CA territory. Johnson & Johnson is committed to healthcare innovation, developing smarter, less invasive, and more personalized treatments. Their Orthopaedics teams support over 6 million people annually, providing solutions for joint reconstruction, trauma, craniomaxillofacial, sports, extremities, elective foot and ankle, spine, and robotics and digital surgery. DePuy Synthes, a part of Johnson & Johnson Medical Devices Companies, offers a comprehensive orthopedics portfolio, including trauma care solutions for various injuries. The Sales Associate's primary role involves providing clinical and customer support in hospitals and during procedures, ensuring high-level customer service, sales logistics, technical expertise, and product knowledge. This role also entails supporting sales objectives, covering cases, and managing surgeon and account relationships within the assigned geographic territory, potentially offering the full breadth of the portfolio, services, and solutions.

Requirements

Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience
Minimum of 4 years of professional and/or related experience
Recently transitioned from Active Military Duty
The ability to work in a lab/operating room environment.
A valid driver's license issued in the United States
The ability to travel which may include weekend and/or overnight travel.
Residence in or willingness to relocate to the posted territory.
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
A qualified candidate will be efficient, organized, self-motivated, positive and pro-active

Nice To Haves

Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred
Account Management
Business Behavior
Collaborating
Commission Accounting
Cultural Competence
Customer Centricity
Execution Focus
Goal Attainment
Healthcare Trends
Market Knowledge
Market Research
Relationship Building
Sales
Sales Presentations
Sales Promotions
Solutions Selling
Sustainable Procurement
Vendor Selection

Responsibilities

Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
Assist in the attainment of established sales goals including market share objectives in prescribed territory.
Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
Guide and assist surgeons in the operating room through their clinical and product knowledge.
Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products
Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation
Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders
Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels.
Prepare sales reports and documents as required
Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability.
Ensure all promotional materials are maintained in a presentable manner.
Ensure DePuy Synthes Services and offering meet highest quality standards.
Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
Differentiate DPS’s products versus competition by providing the customer unique insights.