Sales Associate - The Domain, Austin, Texas

Versace • Austin, TX

88d

About The Position

The Versace brand stands for Italian heritage, innovation in fashion, iconic design and a dedication to exceptional luxury. Versace believes in the empowerment, motivation and growth of all employees. We strongly feel in family as part of our DNA. We have joined with Jimmy Choo and Michael Kors and are now the 3rd largest luxury group in the world known as Capri Holdings.

Requirements

• 2+ Minimum of experience in a retail environment – luxury experience preferred.

Nice To Haves

• An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic.
• Full understanding of specialty retail, including how to effectively clientele.
• Computer skills including operation of retail point of sale system, Word, Excel and email.
• Ability to thrive within a high paced environment, multi-tasking with ease.

Responsibilities

• Be a Brand Ambassador by providing an exceptional client experience.
• Embrace and promote our Retail Excellence Program with our clients and staff alike.
• Meet & exceed sales goal targets (daily, monthly, yearly).
• Meet & exceed targets for client data capture.
• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV).
• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance.
• Support the team in generating new client relationships while maintaining those that are existing.
• Open and close consignments.
• Process returns and exchanges.
• Ability to communicate effectively & build strong partnerships with clients, peers, and management.
• Develop business driving initiatives, contests and events.
• Handling customer's repairs and advising clients about best fit of pieces.

Benefits

• Competitive paid time off.
• Internal mobility across Capri Brands (Versace, Jimmy Choo and Michael Kors).
• Exclusive Employee Sales.
• Paid Parental Leave.
• 401k Match.
• Bonus Potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level