Sales Associate (Sur La Table)

CSC Generation • Darien, CT

268d

About The Position

With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. The Sales Associate contributes to the success of a Sur La Table store by inspiring customers on all points of their retail journey. This role seeks out customers to assist with product information, location, pricing, and availability as well as processing returns and sales transactions. The Sales Associate reports to either a General Manager (GM) or Store Manager (SM).

Requirements

• 1 year retail sales experience (preferred).
• Must be at least 16 years old.
• Proficient in POS Systems.

Responsibilities

• Provides an exceptional customer experience according to customer service standards.
• Proactively seeks out customers in order to determine needs and sell items.
• Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.
• Works as a part of a high-performing team to achieve store’s sales plan.
• Strives to achieve individual sales goals.
• Shares product assortment and services such as gift registry and cooking classes with customers.
• Demonstrates products upon request of a customer or as directed by a manager.
• Consistently follows all Sur La Table policies and standard operating procedures (SOPs).
• Maintains a clean store environment, including restrooms.
• Processes a variety of transactions accurately and efficiently via the POS including sales, returns, price checks, etc.
• Ensures pricing integrity, MOS products, stocks and replenishes the sales floor using FIFO and according to visual standards.
• Records time worked, accurately and according to SLT policy.
• Demonstrates exceptional verbal and written communication skills with employees, customers and store management team.
• Protects customers, employees, and company assets.
• Notifies Manager on Duty of safety risk or threat in the store.
• Additional responsibilities as assigned by Manager on Duty (MOD), General Manager or Store Manager.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees