Sales Associate - Remote
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The position involves presenting and successfully closing client renewals by carefully analyzing the renewal prior to release to the client and preparing material to support the renewal proposal, including handling all sales presentations. The role requires routine visits to clients and/or their consultants, keeping clients informed of issues that may impact benefits and rates. Additionally, the position oversees and manages the administration of the client's benefit plan by initiating follow-up resolution of all service inquiries involving claims, membership, billing, and interpretation of contract provisions, benefits/plan design, and other administrative requests originating from client groups in a timely fashion. The focus is on client satisfaction, retention, and growth while collaborating effectively with other areas of EmblemHealth to proactively prevent and resolve issues as needed. The role also includes presenting client Statement of Experience and other year-end reports that highlight the value proposition of the plan, actively participating in the organizing and execution of sales campaigns, and developing strategies to identify opportunities with assigned client groups to upsell additional coverage and lines of business. Remaining current with EmblemHealth's benefits and capabilities, industry trends, competitive strategies, and governmental regulations is essential. The position requires ensuring State licensure requirements are met and up to date, generating reports to management that communicate accurate, complete, and current information on account status, and working with community, civic, and professional organizations to present information on health care issues. Maintaining records, preparing reports and written correspondence, assisting less experienced Account Executives, acting as a team lead if assigned to the same book of business, serving as a subject matter expert on process improvement issues for Account Management, and representing Account Management in internal meetings are also key responsibilities. Other duties may be assigned or required.
