Sales Associate/Receptionist

Columbus Boarding and Training LLC. • Columbus, GA

411d • $20,800 - $29,120

About The Position

The Sales Associate/Receptionist at Columbus Boarding and Training LLC is responsible for managing existing business and assisting in the creation of new accounts by providing high-quality service to customers and their pets. This role involves checking in and out animals, maintaining client relationships, managing billing functions, and ensuring all records are updated. The ideal candidate will be energetic, customer-focused, and possess strong communication skills to foster trust and confidence with clients.

Requirements

• 2 or more years of sales experience
• 2 or more years of receptionist experience
• Strong interpersonal, written, and verbal communication skills
• Great customer service, organizational, and time management skills
• Computer skills are a must
• Ability to research, analyze, and solve problems independently
• Ability to work under minimal supervision

Nice To Haves

• Working knowledge of basic animal care
• Love for animals

Responsibilities

• Properly check in/out animals while maintaining individual records for each customer and their pets.
• Develop and maintain client relationships to foster mutual trust and confidence.
• Manage new and existing accounts, communicating via phone, in-person, and email about clients' accounts.
• Become knowledgeable about all products and services provided by the organization and make recommendations to clients.
• Manage billing functions including invoicing, reviewing accounts receivable statements, and reconciling account differences.
• Ensure all records are updated prior to accepting any animal for services.
• Greet and manage walk-ins, phone lines, and email traffic.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed