Full Time - Sales Associate - ProServices - Opening

Lowe's Companies, Inc.•Greeley, CO

20h•Onsite

About The Position

As a Customer Service Associate at Lowe's, you will combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping. This role is excellent for those who want to engage with customers and help them solve their home improvement challenges. You will welcome customers, assist them in finding the right products and services, interact with them throughout the day, help them select products, occasionally load merchandise, and ensure all customer needs are met. While much of your time will be spent listening to customers, answering questions, and organizing merchandise, daily responsibilities may vary by department. Customer Service Associates work in various departments such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Lowe’s Companies, Inc. is a FORTUNE® home improvement company serving approximately 16 million customer transactions a week in the United States, operating over 1,700 home improvement stores and employing approximately 300,000 associates. Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts, and providing disaster relief to communities in need.

Requirements

6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
6 Months Experience using common retail technology, such as smart phones and tablets.
Reading, writing, and performing basic arithmetic (addition and subtraction).
Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Nice To Haves

6 months of Retail and/or customer service experience.
Bi-lingual skills.
Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Responsibilities

Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to help deliver the best customer service.
Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
Guide customers through shopping or checkout.
Complete other duties as assigned.