About The Position

Sales associates work closely with customers and provide them with product knowledge in terms of features, warranties, special discounts or deals, and any additional information about the product. They should maintain the visual appearance of the store by managing store displays and keep up with trends and competition. Retail sales associates are expected to create and maintain a long-term relationship with the customers in order to achieve sales goals and represent the store in a positive manner.

Requirements

  • Knowledge and experience with outdoor power equipment products required
  • Experience with 2-cycle units and accessories is desirable
  • Must have a friendly and outgoing personality
  • Must possess strong work ethic and interpersonal skills
  • Basic computer skills
  • Must be able to work a flexible schedule
  • Ability to effectively communicate with customers, in-person and over the phone
  • Ability to multi-task
  • Ability to maintain a pleasant and calm disposition under stress
  • Ability to understand and follow oral and written instructions
  • Ability to demonstrate initiative and effective problem-solving skills within the scope of the position

Responsibilities

  • Greet customers, determine their needs/wants, and recommend merchandise
  • Advise customers on utilization and care of merchandise, as needed.
  • Answer any customer questions or concerns in a prompt and friendly manner
  • Stock and recover merchandise
  • Keep work area clean and organized
  • Operate pallet jacks and forklifts, as needed
  • Ensure proper signage is in place throughout assigned department
  • General use of computer to check prices and inventories
  • Assist with inventory preparation
  • Create special orders, as needed
  • Safety awareness of anything in store that may be hazard to employees or customers
  • Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner
  • Bring in carts from outside
  • Additional duties, as assigned

Benefits

  • Medical, Dental, Vision Insurance
  • Life Insurance
  • Short-Term/Long-Term Disability Insurance
  • Critical Care Insurance
  • Accident Insurance
  • Earned PTO/Illinois – Paid Leave for all Workers Act
  • Employee Assistance Program
  • 401k Retirement Savings Plan
  • Team Member Discount
  • Bereavement Pay
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