About the position
At Belk we have a vision to reimagine the department store. As a Sales Associate, you will drive store sales and metrics through providing excellent customer service to each customer. Drive sales through the execution of customer facing merchandising standards throughout the store. Ensure new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages her to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together. Positions available on our sales team consists of Sales Associates and Guest Experience or Guest Services Associate roles (select stores).
Responsibilities
- Providing Excellent Customer Service: Proactive greeting and engaging customers warmly and with a smile.
- Demonstrating Initiative: Meet or exceed solicitation goal for Belk credit Rewards program. Meet or exceed clientele goals, where applicable.
- Understanding Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.
- Focusing on Results: Meet or exceed personal sales per hour goals. Increase units sold per transaction by recommending products to customers.
- Identifying and reducing shrinkage in area.
- Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
- Maintaining floor and stock areas consistent with store standards.
- Following procedures for all systems including counts, markdowns, maintain and inventory control.
- Complying with policies & procedures in the associate handbook.
- Accepting additional duties or sharing responsibilities as requested by Sales Team Manager.
- Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager.
Requirements
- No education requirement.
- Experience in retail preferred.
- Excellent communication skills.
- Ability to use and learn industry technology preferred.
