Sales Associate Part Time

Five Below • Pomona, CA

381d

About The Position

The Sales Associate position at Five Below is a part-time role focused on providing exceptional customer service and enhancing the shopping experience. Associates are responsible for greeting customers, understanding their needs, promoting store events, resolving concerns, and supporting team goals in a dynamic retail environment.

Requirements

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology such as cash registers and mobile devices.
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.

Responsibilities

• Greet and assist customers promptly, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs by sharing product knowledge, answering questions, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions to enhance customer experience and drive sales.
• Resolve customer concerns and offer alternative solutions to turn returns into exchanges.
• Communicate needs to management regarding merchandise restocking and customer feedback.
• Support team and company goals by collaborating with the team to achieve store objectives.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees