About The Position

As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Requirements

  • Basic knowledge of products and merchandise.
  • Strong interpersonal and communication skills.
  • Ability to read, write, and interpret instructional documents.
  • Ability to effectively communicate with customers, peers, and management.
  • Ability to communicate on the telephone with proper etiquette.
  • Basic math functions such as addition, subtraction, multiplication, and division.
  • Ability to multi-task while being attentive to customers.
  • Ability to work as part of a team and take initiative independent of direct supervision.

Nice To Haves

  • Retail experience preferred but not required.
  • High school graduate or equivalent preferred.

Responsibilities

  • Proactively engage and make a connection with customers.
  • Ask questions and listen to customers' needs.
  • Direct customers to merchandise and inform them about upcoming events, promotions, and mobile offers.
  • Provide premier customer service.
  • Cooperate and build positive, inclusive, and respectful relationships.
  • Take accountability for your own actions and outcomes.
  • Maintain store appearance.
  • Cross-sell products and know the layout of the store.
  • Make suggestions to customers on latest trends and current promotions based on individual needs.
  • Upsell products.
  • Learn product features and keep up with the latest trends.
  • Leverage company tools and technology to provide customers with product knowledge.
  • Use a Point-of-Sales system to process cash exchanges, discounts, gift cards, credit cards, and debit cards.
  • Complete various forms of paperwork, reports, and reconciliation.
  • Be the keeper of merchandise and complete all inventory processes.
  • Ensure merchandise is properly checked in and accurately ticketed.
  • Participate in periodic inventories.
  • Adhere to assigned work schedule.
  • Accurately and completely follow through on work assignments.
  • Perform other duties as assigned.

Benefits

  • Flexible working hours including early mornings, evenings, weekends, and holidays.
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