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Trek Bicycleposted 3 months ago
Full-time • Entry Level
Salt Lake City, UT
Transportation Equipment Manufacturing
Resume Match Score

About the position

Our DOTS Sales Associates help to achieve Trek's Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides.

Responsibilities

  • Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
  • Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates.
  • Learn about bikes, components, apparel, and technology.
  • Participate in daily huddles and debriefs.
  • Use our Guide Sales Process to provide our customers with incredible hospitality.
  • Follow through on Quotes and Lead List communications.
  • Make decisions regarding the care of-and doing the right thing for-our customers.
  • Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
  • Complete Daily Task List assignments when not actively taking care of customers.
  • Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.
  • Complete weekly Cycle Counts.
  • Assemble, or pre-assemble, new bicycles.
  • Prep customer bikes for service by our Service or Production Technicians.

Requirements

  • A positive, 'get stuff done', attitude.
  • A desire to change the world through bikes and work with like-minded teammates.
  • A desire to learn.

Benefits

  • Flexible and fun company culture
  • Competitive health care -- PPO & HDHP medical plan options
  • Flexible Spending Accounts (FSA)
  • 401(k) with match and Employee Stock Ownership Plans (ESOP)
  • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
  • Employee discounts on all product
  • Deep partner retail discount
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