Sales Associate – Optical

National Vision•Philadelphia, PA

12h•Onsite

About The Position

As a Sales Associate, you will be instrumental in providing an exceptional customer experience while contributing to store operations and sales objectives. This role involves assisting customers with eyewear selection, dispensing eyeglasses and contact lenses, providing lens training, and educating customers on eyewear and contact lens care. You will also be responsible for maintaining accurate customer records, communicating order status, answering phone calls, and ensuring the store is clean, organized, and visually merchandised to brand standards. Additionally, you will support inventory control and loss prevention procedures.

Requirements

Skilled at multi-tasking and handling a fast-paced work environment
High School Diploma or equivalent required

Nice To Haves

1+ year of retail or customer service experience is preferred

Responsibilities

Provide excellent customer service while supporting store sales goals
Help customers select eyewear based on lifestyle, prescription, and budget
Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
Educate customers on eyewear and contact lens care
Maintain accurate customer and patient records
Communicate order status and answer incoming phone calls
Keep the store clean, organized, and visually merchandised to brand standards
Support inventory control and loss prevention procedures
Other duties as assigned