Sales Associate – Optical

National VisionLake Forest, CA
$17 - $20Onsite

About The Position

As a Sales Associate, you will be a crucial part of delivering an exceptional experience for customers while supporting store operations and sales goals. The role involves assisting customers with eyewear selection, dispensing eyeglasses and contact lenses, providing lens training, educating customers on eyewear care, maintaining accurate records, communicating order status, answering phone calls, and ensuring the store is clean, organized, and visually merchandised. You will also support inventory control and loss prevention procedures. The company offers Sundays off.

Requirements

  • High School Diploma or equivalent required
  • Skilled at multi-tasking and handling a fast-paced work environment

Nice To Haves

  • 1+ year of retail or customer service experience is preferred

Responsibilities

  • Provide excellent customer service while supporting store sales goals
  • Help customers select eyewear based on lifestyle, prescription, and budget
  • Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
  • Educate customers on eyewear and contact lens care
  • Maintain accurate customer and patient records
  • Communicate order status and answer incoming phone calls
  • Keep the store clean, organized, and visually merchandised to brand standards
  • Support inventory control and loss prevention procedures
  • Other duties as assigned

Benefits

  • Competitive pay
  • Bonus opportunities
  • Comprehensive benefits package
  • Health & Dental Insurance
  • 401k Retirement Savings
  • Flex Spending Account
  • Generous Paid Time Off & Company Holidays
  • Parental Leave
  • Employee Eyewear Discount
  • Overtime pay when applicable
  • Training programs available
  • Access to educational courses
  • Emphasis on internal promotions and career advancement

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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