SALES ASSOCIATE (MINIMART)

Navy Exchange Service CommandGulfport, MS
397d

About The Position

The Sales Associate (Minimart) at Navy Exchange Services (NEX) is responsible for selling general merchandise and providing exceptional customer service in a Food and Beverage Convenience Bar setting. This role involves engaging with customers, assisting with merchandise selection, and ensuring the smooth operation of the Minimart, including stocking, cleaning, and cash register transactions.

Requirements

  • No experience required.
  • High school graduate or equivalent preferred.

Responsibilities

  • Greets and engages customers in conversation to provide sales-related assistance.
  • Assists customers in selecting merchandise and suggests additional items.
  • Explains product warranty coverage and benefits to customers.
  • Interacts with customers and coworkers in a friendly and professional manner.
  • Becomes knowledgeable about merchandise, including setup, use, and care.
  • Ensures assigned areas are fully stocked and merchandise is neatly arranged.
  • Communicates with supervisors regarding stock and customer preferences.
  • Completes sales transactions efficiently and thanks customers for their patronage.
  • Performs cash register transactions accurately and procedurally correct.
  • Advises customers of upcoming sales events and services available.
  • Becomes knowledgeable in NEX store policies and handles customer returns tactfully.
  • Maintains a high level of awareness to deter theft and offers excellent customer service.
  • Unpacks, stages, and moves merchandise as assigned.
  • Assists in creating store displays and performing periodic inventories.
  • Completes paperwork associated with merchandise inventory and cash register operation accurately.
  • Participates in applicable commission and gainsharing sales incentive programs.
  • Opens and closes the Food and Beverage Convenience Bar as required.
  • Monitors and maintains equipment and product quality throughout the day.
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