Sales Associate - Luxury Watches

LV Luxury JewelersLas Vegas, NV
2d

About The Position

Horologio is a premier multi-brand luxury watch boutique representing over 15 prestigious Swiss watchmakers. We are seeking a high-performing Sales Associate with a passion for fine timepieces, luxury service, and relationship-based selling. This role is responsible for delivering an elevated client experience, achieving individual sales goals, and building long-term client relationships through exceptional service, product knowledge, and CRM discipline.

Requirements

  • Minimum 2 years of sales experience in luxury retail or high-end client-facing environments
  • Proven ability to build and maintain long-term client relationships
  • Strong communication, presentation, and interpersonal skills
  • Goal-oriented with a demonstrated ability to meet or exceed sales targets
  • Comfortable using CRM and POS systems
  • Ability to work flexible schedules, including weekends and holidays

Nice To Haves

  • Experience selling luxury watches, fine jewelry, or premium consumer goods
  • Knowledge of Swiss watchmaking or horology
  • Experience working in a multi-brand luxury environment

Responsibilities

  • Deliver a personalized, luxury client experience from greeting through post-sale follow-up
  • Build, manage, and grow a personal client book using CRM best practices
  • Conduct consistent outreach and follow-up to nurture long-term client relationships
  • Achieve and exceed individual sales targets and KPIs
  • Utilize consultative selling techniques to recommend appropriate timepieces across multiple brands
  • Accurately process sales, special orders, deposits, and service transactions
  • Maintain in-depth knowledge of all brands, collections, and complications carried by Horologio
  • Clearly articulate brand heritage, craftsmanship, and technical features
  • Stay current on new product launches and industry trends
  • Maintain immaculate personal presentation and uphold luxury grooming standards
  • Ensure showcases and sales floor meet brand and visual merchandising standards
  • Accurately document client interactions and preferences in CRM systems
  • Work collaboratively with team members and leadership to achieve boutique goals

Benefits

  • Competitive salary plus commission
  • 401k match
  • Medical, dental, vision insurance offered
  • Paid vacation
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