Sales Associate - Keyholder

National Vision • Philadelphia, PA

2d

About The Position

In this role, you are responsible for selling, fitting and dispensing eyewear to customers. As the Keyholder, you are also responsible for opening and closing the store and ensuring proper store procedures and policies are followed when store management is not on duty.

Requirements

• 1+ years related experience or training in retail/customer service preferred.
• Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.
• Ability to give instruction in a clear and concise manner to customers.
• Ability to interact with all levels of employees in a courteous, professional manner at all times.
• Education: High School Diploma or equivalent required

Nice To Haves

• In some locations, bilingual abilities preferred.

Responsibilities

• Meets National Vision's sales and company objectives.
• Adheres to National Vision’s Code of Conduct to ensure professional and productive environment for associates.
• Works to bring National Vision’s Mission, Vision, and Values to life by fostering an inclusive and respectful environment for associates and customers.
• Assists with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
• Performs insertion and removal training of contact lenses to customers, as permitted by state law.
• Educates clients on proper eyeglass and contact lens care.
• Maintains accurate and organized patient records.
• Notifies customers when orders are ready or of any delays.
• Assists customers with picking out eyewear, recommending appropriate products for lifestyle and Rx.
• Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
• Diligently maintains the cleanliness of all equipment, workstations and the overall facility on a daily based on safety protocols.
• Ensures inventory control and loss prevention procedures are followed at all times.
• Maintains visual merchandising according to Brand and Company Standards.

Benefits

• We provide competitive compensation to all Associates – including bonus potential for every position in the store!
• We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, overtime pay when applicable and much, much more.
• At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees