Full Time - Sales Associate - Inside Lawn & Garden - Day

Lowe's Companies, Inc.•Perrysburg, OH

1d•Onsite

About The Position

As a Customer Service Associate at Lowe's, you will combine excellent customer service skills with genuine care to assist customers with their home improvement needs. This role involves engaging with customers, helping them find and select products, occasionally loading merchandise, and ensuring all customer needs are met. You will spend most of your time listening to customers, answering questions, and organizing merchandise, with daily responsibilities varying by department such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Lowe's supports its associates with competitive pay, flexible schedules, health insurance options, tuition assistance, a company-matching 401(k), an optional Employee Stock Purchase Program, a 10% Associate Discount, and a Track to the Trades program. Lowe's Companies, Inc. is a FORTUNE® home improvement company serving approximately 16 million customer transactions a week, operating over 1,700 home improvement stores and employing approximately 300,000 associates. The company is committed to supporting communities through programs focused on creating safe, affordable housing, improving community spaces, developing skilled trade experts, and providing disaster relief.

Requirements

6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
6 Months Experience using common retail technology, such as smart phones and tablets
Reading, writing, and performing basic arithmetic (addition and subtraction)
Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Nice To Haves

6 months of Retail and/or customer service experience
Bi-lingual skills
Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
Assist customers with locating and handling merchandise
Down stock merchandise by looking for empty areas on shelves and replenishing supplies
Process orders and deliveries accurately so customers receive merchandise as expected and on time
Cross-functionally train in other areas of the store to help deliver the best customer service
Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
Guide customers through shopping or checkout
Complete other duties as assigned