Sales Associate-Gift + Lawn & Garden

Ace Hardware • Waycross, GA

129d

About The Position

The Sales Associate's primary job will be to assist customers by providing an amazing customer experience unparalleled in the industry. Other duties include receiving, stocking, pricing of all merchandise and helping to maintain a clean and orderly merchandise presentation and overall store cleanliness. This position is primarily for the Lawn & Garden Center but the associate may, at times, be required to assist customers throughout the other departments. This position will require caring for plants, assisting customers with plants, pots & décor, chemicals, and other lawn & garden items.

Requirements

• High School or GED equivalent.
• Retail garden center, plant nursery, or working knowledge of plants and associated chemicals required.

Responsibilities

• Provide a positive representation of Farmers & Builders Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees