Sales Associate/Customer Service

The UPS Store #7380 • Clermont, FL

389d • $29,120 - $29,120

About The Position

The Sales Associate/Customer Service role at The UPS Store involves providing exceptional customer service in a fast-paced environment. The primary goal is to meet and exceed customer expectations while promoting various products and services. This part-time position offers flexible scheduling and on-the-job training, making it suitable for entry-level candidates.

Requirements

• Basic math skills
• Customer service experience
• Proficiency in Microsoft Office
• Valid Driver's License
• Retail math knowledge
• Phone etiquette skills

Nice To Haves

• Bilingual in Spanish

Responsibilities

• Greet customers in a friendly manner and determine their needs.
• Deliver exceptional customer service through engagement and quality product delivery.
• Promote products and services to customers effectively.
• Identify customer needs and offer additional services that could benefit them.
• Receive, sort, and place mail in mailboxes accurately.
• Record all sales transactions completely and accurately in the Point of Sale system.
• Pack contents for shipping using established procedures and products.
• Receive and prepare documents for printing.
• Operate all software packages required for the job.
• Process and document damaged shipments, late and lost package claims.
• Assist in merchandising the store, including stocking shelves and ensuring a clean appearance.
• Perform end-of-day duties, including reconciliation of cash and other transactions accurately.
• Operate office machines safely and efficiently, helping customers as needed.
• Perform general housekeeping duties and other assigned tasks.

Benefits

• On-the-job training
• Employee discount
• Flexible schedule

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed