Sales Associate / Customer Service
About The Position
Be fit. Change lives. Have fun. Do you value the importance of fitness as a part of a healthy lifestyle? Orangetheory Fitness is looking for passionate and innovative individuals that can enhance our members’ experience and be a brand ambassador for the OTF community. The Orangetheory Fitness sales team is eager to motivate everyone who walks through the door, calls for more information, or expresses even the slightest interest in improving themselves. With over 1,500 studios and representation in 20+ countries- Orangetheory Fitness has become the trusted global leader of innovative heart rate-based interval training. Are you passionate, positive, and can talk to anyone? If so, Orangetheory Fitness is interested in learning more about YOU! Life of a Studio Sales Team Member at Orangetheory: Welcoming everyone who enters the studio with enthusiasm, energy, and knowledge Presenting the OTF concept to any interested prospects, also known as “intros” Maintaining our front desk which includes answering phones, talking to members, and other tasks that arise Presenting studio tours to potential members Collaborating hand-in-hand with the coaching team to guide intros through their first Orangetheory workout Selling memberships to help the studio thrive while achieving assigned personal sales goals Following up on prospects and other outreach calls to support studio growth Handling member’s concerns in a professional and objective manner Participating in studio marketing and outreach events Ensuring all areas of the studio are kept clean and organized
Requirements
- High School Diploma or equivalent
- Experience working in a sales, retail or fitness environment (preferred)
- Experience in a customer-facing role (preferred)
Responsibilities
- Welcoming everyone who enters the studio with enthusiasm, energy, and knowledge
- Presenting the OTF concept to any interested prospects, also known as “intros”
- Maintaining our front desk which includes answering phones, talking to members, and other tasks that arise
- Presenting studio tours to potential members
- Collaborating hand-in-hand with the coaching team to guide intros through their first Orangetheory workout
- Selling memberships to help the studio thrive while achieving assigned personal sales goals
- Following up on prospects and other outreach calls to support studio growth
- Handling member’s concerns in a professional and objective manner
- Participating in studio marketing and outreach events
- Ensuring all areas of the studio are kept clean and organized
Benefits
- Unlimited earning potential with commission paid in addition to a base hourly rate
- Free Orangetheory Fitness corporate studio membership
- Employee discount on Orangetheory retail & partner brands
- Paid Time Off & Paid Holidays (For Full-time Positions)
- Opportunities for growth and professional development
- Ability to positively impact the lives of our members and communities
- Being part of a team with a shared passion for fitness
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
