Sales Associate/Customer Service

Second Nature Health Food Store • Kutztown, PA

413d • $20,800 - $20,800

About The Position

The Sales Associate/Customer Service role at Second Nature Health Food Store is a part-time position focused on delivering exceptional customer service in a retail environment. The representative will assist customers with their inquiries, process transactions, and maintain a clean workspace, all while promoting products and ensuring customer satisfaction.

Requirements

• Previous experience in customer service or retail sales is highly desirable.
• Familiarity with grocery store operations is a plus.
• Strong cash handling skills and attention to detail are essential.
• Excellent verbal communication skills with the ability to engage effectively with customers.
• Ability to work in a fast-paced environment while maintaining professionalism.
• A positive attitude and willingness to learn new skills are key attributes for success in this role.

Responsibilities

• Provide outstanding customer service by addressing inquiries and resolving issues promptly.
• Assist customers with product selection and provide recommendations based on their needs.
• Process transactions accurately, including cash handling and credit card processing.
• Maintain a clean and organized workspace to enhance the customer experience.
• Communicate effectively with customers over the phone and in person, demonstrating excellent phone etiquette.
• Utilize retail math skills to assist customers with pricing inquiries and promotions.
• Collaborate with team members to achieve sales goals and improve overall store performance.
• Promote and sell products by understanding customer needs and providing tailored solutions.

Benefits

• Paid time off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed