Sales Associate / Customer Engagement Specialist

O-I•Plano, TX

2d•$50,000 - $55,000

About The Position

The Sales Associate / Customer Engagement Specialist is a foundational role designed to launch high-potential talent into a career in commercial sales. This position is part of a structured development path that blends hands-on experience, cross-functional collaboration, and exposure to strategic customer engagement. You’ll work closely with sales leaders, analysts, and commercial teams to build the skills and mindset needed to thrive in a fast-paced, customer-centric environment. This is not just a job—it’s a launchpad for future account management and commercial leadership roles.

Requirements

Bachelor’s degree in Business Administration, Marketing, Finance, or related field.
Strong communication skills—written and verbal.
Highly organized, self-starter with a proactive mindset.
Analytical thinker with curiosity and a desire to learn.
Comfortable working in a collaborative, fast-paced environment.
Proficient in Microsoft Office; familiarity with tools like SAP, Salesforce, or similar is a plus.

Responsibilities

Customer Engagement & Support: Assist in managing customer accounts, including order tracking, documentation, and issue resolution. Participate in customer meetings and calls to gain exposure to relationship management and strategic communication.
Sales Operations & Analysis: Support sales forecasting, pricing analysis, and performance tracking. Collaborate with analysts to interpret data and identify opportunities for improvement.
Project & Process Ownership: Lead or contribute to special projects across sales, logistics, and customer service. Document and formalize processes to improve team efficiency and customer satisfaction.
Cross-Functional Collaboration: Work with internal teams including marketing, finance, and supply chain to support customer needs.
Learning & Development: Engage in structured learning modules and mentorship sessions. Deliver periodic presentations to leadership summarizing key learnings and growth milestones.