L.L. Bean-posted 9 months ago
Entry Level
Charlottesville, VA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

Experience the Ultimate Career Adventure at our Stonefield Retail Store, located in Charlottesville, CT! As a Sales Guide, you'll be the heartbeat of our outdoor gear/apparel departments, delivering world-class service with a smile. You'll be the face of the L.L.Bean brand, engaging customers, keeping our store in tip-top shape, and fostering a spirit of teamwork. Your role will be ever-changing and exciting, adapting to the needs of the day while showcasing your product knowledge and service expertise. Get ready to make every customer feel like a part of our outdoor-loving community!

  • Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
  • Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
  • Build Relationships: Establish connections with customers, share expertise, and demonstrate a passion for learning and sharing product knowledge.
  • Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
  • Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service.
  • Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Visa program.
  • Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes.
  • Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
  • Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.
  • Passion for providing world-class customer service.
  • Friendly and outgoing communication style.
  • Proficiency with computer systems and the ability to learn new technologies.
  • Adaptability and openness to change.
  • Availability to work varied hours, including nights, weekends, and holidays.
  • Genuine passion for the outdoors and participation in outdoor activities.
  • Ability to work with a diverse team supporting our diverse customer base.
  • Flexible schedules: Enjoy the freedom to balance work with your personal life.
  • Competitive pay: Earn a salary that reflects your skills and experience.
  • Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love.
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