Sales Associate/Cashier

Ace Hardware • Bozeman, MT

82d • $18 - $22

About The Position

The Sales Floor Associate's primary responsibility is providing exceptional customer service at all times while also participating in the general upkeep of the store. Once assigned to a department the Associate will be responsible for the upkeep of that specific area of the store while still contributing to the overall store upkeep as needed. The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. The Sales Associate will be trained to Cashier. This will allow for the sales associate to be able to fill in as a Cashier as determined by the Store Manager.

Requirements

• High School or GED equivalent.
• Clean & Clear Driving Record.
• Retail experience preferred.
• Customer service experience preferred.

Responsibilities

• Provide a positive representation of Owenhouse Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store.
• Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor.
• Work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Communicate any Store Support Center issue to the Store Manager for follow up.
• Communicate any merchandising, cost control or sales idea to the Store Manager.
• Participate in store meetings.
• Smile! Laugh! & Have fun!
• Project a friendly, outgoing demeanor; work well with customers as well as associates.
• Answer and monitor all calls and pages promptly, courteously and effectively.
• Communicate any problem or issue that requires management assistance.
• Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
• Assist in pricing, stocking, marking and bagging of merchandise.
• Be aware & conscious of any shoplifting activity. Notify a Supervisor immediately.
• Must be willing to do Pick up & Deliveries as determined by management.
• Must be willing to learn how to cut keys, program chip keys, cut glass, re-screening, lock rekeying, filling bulk propane and any other service we provide.
• You will be trained to drive a Forklift and expected to run the Forklift as determined by management.
• Follow all cash register transaction procedures.
• Responsible for accurately counting change back to customers.
• Clear customer checkout lines quickly and efficiently.
• Adhere to any Store program or promotion that may require implementation at the cash registers.
• Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
• Ensure fresh ads are stocked in shopping carts at all times.
• Ensure forms and supplies are stocked at all times.
• Assist with decorating the front end.

Benefits

• Position starts at $18.00-$20.00/hr. DOE + Bonus for Part Time.
• Paid vacation.
• Employee discount.
• 40 hours/week all year round for Full Time.
• Position starts at $18.00-$22.00/hr. DOE + benefits & bonus for Full Time.
• 401 K w/Employer match.
• Paid sick leave.
• Paid Holidays.
• Employee wellness program.
• Health Insurance w/dental & eye as options.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees