About The Position

Cades Cove Outpost is a Jeep-inspired retail destination located in Townsend, Tennessee — the peaceful side of the Smokies. We serve Jeep enthusiasts, tourists, and outdoor lovers with apparel, accessories, and unique Smoky Mountain merchandise. If you love Jeeps, enjoy meeting people from all over the country, and want to work in a fun retail environment near the entrance to the Great Smoky Mountains, we’d love to meet you. We are seeking a Sales Associate and/or Assistant Manager to join our team. This role focuses on delivering an excellent customer experience while helping operate a busy retail store serving Jeep owners and Smoky Mountain visitors. The right candidate is friendly, reliable, organized, and comfortable interacting with customers throughout the day.

Requirements

  • Friendly, outgoing personality
  • Reliable and punctual
  • Ability to work weekends and holidays during peak tourist season
  • Ability to stand and move around during shifts

Nice To Haves

  • Retail or sales experience
  • Interest in Jeeps, off-roading, or outdoor lifestyle
  • Experience with POS systems
  • Leadership or management experience (for Assistant Manager role)

Responsibilities

  • Greet customers and create a welcoming store environment
  • Assist customers with apparel, gifts, and Jeep-themed merchandise
  • Answer questions about products and the Townsend / Smoky Mountains area
  • Provide excellent customer service to tourists and Jeep enthusiasts
  • Operate POS system and handle transactions
  • Maintain clean, organized displays
  • Restock merchandise and manage inventory
  • Help maintain attractive retail displays
  • Assist with opening and closing procedures
  • Help manage inventory and merchandising
  • Assist in training new staff members
  • Support store operations and leadership when the manager is not present

Benefits

  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
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