SALES ASSOCIATE (Ashley Norman/FT)

Mathis Home ImprovementsNorman, OK
255d$15

About The Position

As a Sales Associate, you will promote and sell merchandise displayed on the showroom floor. You will work directly with internal and external customers, following up on customer orders and inquiries, and assisting with any problems associated with merchandise in conjunction with customer service and warehouse operations. You will collaborate with other departments to ensure customer needs are met, ask customers questions about products, prices, availability, and product uses to better understand their needs, and explain product features in a manner that is easy for customers to understand. You will also prepare sales tickets for orders obtained, assist customers in making product selections based on their specifications, and stay educated on new products, policies, and advertisements the store is running. Excellent customer relations and follow-up with customers via email and phone are essential. Additional duties may be assigned by management.

Requirements

  • Ability to lift merchandise of 10 lbs.
  • Must be able to walk or stand for long periods of time.
  • Ability to listen and respond to customer's needs.
  • Effective communication skills with team members.
  • Sales experience preferred, but not required.
  • Positive attitude when working with internal and external customers.
  • Knowledge of employment and safety procedures.

Nice To Haves

  • Experience in sales or customer service.
  • Familiarity with retail environments.

Responsibilities

  • Promote and sell merchandise displayed on the showroom floor.
  • Work directly with internal and external customers.
  • Follow up with customer orders and inquiries.
  • Assist with problems associated with merchandise in conjunction with customer service and warehouse operations.
  • Collaborate with other departments to ensure customer needs are met.
  • Ask customers questions about products, prices, availability, and product uses.
  • Explain features of products in an understandable manner.
  • Prepare sales tickets for orders obtained.
  • Assist customers in making product selections based on specifications.
  • Stay educated on new products, policies, and advertisements.

Benefits

  • Health, Dental & Vision insurance.
  • 401k Matching.
  • Life Insurance.
  • Health Savings Account (HSA).
  • Flexible Spending Account (FSA).
  • Accident, Critical Illness, and Hospital Indemnity coverage.
  • Short- and Long-Term Disability.
  • Employee Assistance Program.
  • Paid Vacation.
  • Employee Discounts on Ashley Furniture (20% plus 10% with management approval).
  • Fun work environment.
  • Opportunity to win a Mercedes as a Million Dollar Club Top Seller.
  • Weekly Cash Incentives.
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