Sales Associate and Mobile Phone Repair Technician - Weaverville

Batteries Plus • Weaverville, NC

5d

About The Position

Batteries Plus Bulbs in is hiring a full-time Retail Sales / Customer Service and Repair Technician for its stores. The ideal candidates will be comfortable with small electronic device repair, exhibit retail sales skills, possess excellent customer service and relationship building skills, demonstrate a basic understanding of electronics, and possess an ability to communicate with management. This position offers the ability to get in on the ground floor of an exciting new opportunity with Batteries Plus Bulbs. In addition to the repair technician responsibilities, the successful candidates will also be a team member responsible for selling all of the products associated with the Batteries Plus Bulbs operation. To learn more, complete the online application and attach a cover letter and resume . Batteries Plus Bulbs is the nation's first, largest and fastest-growing battery and light bulb franchise of its kind, offering a comprehensive selection of batteries, light bulbs, related products and services that meet the growing demands of retail consumers and businesses alike. With over 682 locations in 46 states and Puerto Rico, and access to over 45,000 unique battery and light bulb products, Batteries Plus Bulbs has become the single-source supplier for all battery and light bulb power needs. In 2010 Batteries Plus was named on the Inc 5000 list of America's fastest-growing private companies. Step up your career and join with a proven leader.

Requirements

• H.S. diploma/equivalent plus 3-6+ months of previous device repair experience or customer service experience preferred
• Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance
• Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
• Excellent communication and customer service skills; strong customer service focus; ability to inform, teach, and train
• Working conditions are typical for a retail environment
• This position requires the employee to regularly use hands to handle or touch electronic products. The position also requires the employee to regularly use a computer and other office equipment, as well as tools.
• This position requires lifting 20-40 lbs on a regular and frequent basis, 50 lbs on an occasional basis, and more than 50lbs on an infrequent basis.

Nice To Haves

• Good technical writing skills preferred

Responsibilities

• Assist retail and commercial customers in the purchase of batteries and light bulbs.
• Replace batteries in vehicles, watches, key fobs, cell phones, and more.
• Maintain proper inventory by stocking and facing shelves.
• Add-on and upsell product.
• Maintaining store appearance and cleanliness
• Repair cell phones, tablets, and other devices as needed
• Receive, pack and ship these devices
• Maintain proper inventory

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees