Sales Assistant- Senior Living

HumanGood • Des Moines, WA

9h • $24 - $29

About The Position

Under general supervision, the Sales Assistant may act as receptionist; provide support services to the sales and marketing department of a retirement community including typing, word processing, and data entry of contracts, reports, resident data and correspondence with prospective residents.

Requirements

• High school diploma or equivalent
• (1) year of training and experience which provides the required skills, knowledge and abilities to perform essential functions of the position
• Strong communication skills- both verbal and written with the ability to present confidently and professionally
• Computer software skills including: Microsoft Office, Word, Excel, PowerPoint and community lead data base program
• Strong organizational and multitasking skills, with attention to detail
• A proactive, team-oriented attitude with a passion for delivering exceptional service

Responsibilities

• Serve as the first point of contact by screening initial inquiries and ensuring timely, professional follow-up.
• Set appointments and tours with prospective residents, guests and others
• Greet and give directions or information to residents, team members, visitors, guests and vendors
• Manage and maintain accurate databases, mailing lists, and CRM recorded to support targeted marketing campaigns
• Track lead sources and completes reports on lead tracking as required
• Assist in planning and executing move-ins, ensuring a smooth transition and positive first impression for new residents
• Support apartment readiness by coordinating renovation timelines, prioritizing maintenance work orders, and liaising with contractors
• Meet with all depositors in a personal appointment to review the details of their residence
• Respond to client and resident requests promptly, professionally, and with a service-first mindset
• Participate in pre-move-in meetings with new residents to initiate personalized planning and provide consistent follow-up through onboarding and beyond

Benefits

• 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1 st of the month following your start date
• $25+tax per line Cell Phone Plan
• Tuition Reimbursement
• 5 star employer-paid employee assistance program
• Medical benefits starts the 1 st of the month following your start date
• Matching 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED